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1484 2nd Ave, (2nd Avenue )(212) 249-5103
Minimum order of $15.00 is required for delivery
Delivery estimate is 25-40 min (more info)
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Minimum order of $15.00 is required for delivery
Delivery estimate is 30 - 45 min (more info)
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Family salads serve three.
EXTRAS ADDED IN THE SPECIAL INSTRUCTION BOX WILL NOT BE HONORED!
EXTRAS/TOPPINGS ADDED IN THE SPECIAL INSTRUCTION BOX WILL NOT BE HONORED!
We proudly use De Cecco pasta. EXTRAS ADDED IN THE SPECIAL INSTRUCTION BOX WILL NOT BE HONORED!
Serves 3. We proudly use De Cecco pasta. EXTRAS ADDED IN THE SPECIAL INSTRUCTION BOX WILL NOT BE HONORED!
Served with mixed vegetables and choice of pasta with pomodoro sauce (unless noted otherwise). EXTRAS ADDED IN THE SPECIAL INSTRUCTION BOX WILL NOT BE
What is Al Forno? Forno is Italian for oven. At Al Forno, they want to honor an ambiance reminiscent of a world gone, but not forgotten. At Al Forno, they recall the age-old tradition of baking pizza pies in an authentic wood-burning brick oven. Every pizza served at Al Forno is made with Fresh homemade mozzarella, fresh tomatoes, fresh basil, imported grated cheese and extra virgin olive oil. Al Forno is a place for family and friends to gather over a light meal and soft music. Enjoy your meal.
I hate to write a bad review about this place because the food is really good from what I've had but a few days ago I had placed an order totaling over $50 around 8pm. Thinking that only an hour had passed I called them to check and see if the delivery was on its way, when really it had been 2 hours since I placed my order. The person on the phone told me he was very sorry and would credit some of my items. He promised I would receive everything in 20 minutes. Going on 3 hours (it was now 11pm) after my order, I called them back to see what the issue was. The girl on the phone was very confused and kept asking me if I got everything except for the sodas I ordered and I kept having to explain to her that the entire delivery never came. She then handed the phone over to the guy who promised it would be delivered in 20 minutes after the first time I called. He said he didn't know what to tell me and that he had given the food to the delivery guy. I then asked him to contact the delivery guy but he told me he was off the clock. He then asked me "what do you want me to do, make your entire order again"? At that point I was so fed up that I told him to cancel the entire order and credit everything back.
I understand that it was fairly late on a weekend when I ordered but it shouldn't have been so difficult to ensure the order got delivered after making a customer wait 2 hours before they were notified that it was never received. What probably happened was that they forgot to make the order altogether but when you promise a customer you will fix the problem, you should follow through on that. I shouldn't have been made to feel like I was causing such an imposition calling after closing hours to attempt to have the issue resolved.
Even though they have good food, I am extremely reluctant to continue ordering from this restaurant if it's going to be that difficult to have it delivered in a reasonable time.
Posted a year ago by Kristina S.
Unbelieveable. I placed an order before 9 PM. Almost 90 mins later I called (just now) to check on it. They first blamed Seamless, then discovered that they messed up and didn't prep the order. No apologies, nothing. I'm told I will get my order in about 20 minutes. That is around 11PM. TWO HOURS FOR FOOD? Had I not called it would never have come. The staff's passive aggression was astonishing.
I WISH I COULD REFUND MY TIP. I am considering NEVER ordering again from here.
Posted a year ago by Lawrence F.
The food is very good -- but on multiple occasions (tonight included), they messed up our order. While they're nice and apologetic, they make more mistakes than any other restaurant that I've ordered from on Seamless. It'd easily give them a 4, maybe 5 star rating if they simply sent the right order consistently.
Posted a year ago by Kenny H.
Excellent pizza and solid salads.
Posted a year ago by Andrew B.
Great Food. When one has the taste for Mexican food this is the place to go!
Posted a year ago by Tim A.
Still waiting on food, but they pulled Bait & Switch on delivery time. Changed from 30-45 mins & after ordered confirmed switched to 60-75 mins.
Posted a year ago by Chad G.
Competent pizza with fresh quality ingredients and prompt delivery. My only gripe, and it is not an insignificant one, is the lack of crisp on the base. A surprising flaw given the brick oven preparation.
Posted a year ago by Gary L.
Always perfect. Incredible pizza, sauce is addictive!!, mushroom salad is so good... No one is ever disappointed when I suggest al Forno! I have even converted fellow neighbors :)
Posted 2 years ago by Francesca W.
slow as mud delivery. avoid. wish i could get my tip back.
Posted 2 years ago by William H.
Consistently good pizzas. Highly priced for a pizza but worth it
Posted 2 years ago by Anna V.
Freshest, best brick oven pizza on the upper east side!!!
Posted 2 years ago by Jeff D.
This was my first time ordering here and it was the absolute worst experience I've had ordering takeout. After waiting an hour and half for my order, I called to get an update on when to expect my food. They put me on hold for 15 minutes and then the call was disconnected. I called back and was put on hold for another 10 minutes. After all that waiting they told me my food wasn't even cooked yet. I would have canceled the order but they told me I had to cancel through Seamless. Bottom line: horrible customer service and not worth the hassle! I would not recommend this place to anyone. I'd give it zero stars if I could.
Posted 2 years ago by Richard J.
Mediocre pizza, delivered as COLD pizza. Two blocks away. Go figure! First and last time.
Posted 2 years ago by Scott D.
Delicious food but they can be slow. They messed up my order and it was not delivered for over 2 hours.
Posted 2 years ago by Daniel R.
We ordered pizza for me and the kids, and salmon for my wife. The food was late arriving - around 80 mins instead of 45-60. I had to call them and it took 5 mins to find the order which doesn't inspire confidence. When it got here everything was in the cold - slightly warm range. Shame, because when warmed up it tasted nice but I shouldn't have to do that and it meant the salmon then tasted over cooked. Although I like the food, think I will try another pizza place
Posted 2 years ago by Martin C.
SO good! But once again feeding the kids snacks instead of food because they underestimated delivery time by 20-40 minutes. If you call they say it's on the way, yeah, right. That was another 20 minutes ago.... pretzels anyone?
Posted 2 years ago by Eleanor W.
Great pizza......love their pepperoni they use. My favorite is plain pizza w/ mushrooms & pepperoni. Delivery is pretty fsat.
Posted 2 years ago by Katrina K.
I ordered the penne al ferno and it was delicious. It arrived hot and was clean, super tasty, and met all my expectations.
Posted 2 years ago by Nick V.
So good! One of my favorite places on the UES, always fresh and love their crust. With this cold weather Seamless is a must to get my pizza fix... and stay warm in my apartment :)
Posted 2 years ago by blaire h.
Very nice pizza! Quick delivery!
Posted 2 years ago by KOA VAN C.
The pizza arrived cold and the delivery man was very rude, he practically threw it at me.
Posted 2 years ago by Gina B.
Disgusting service. I order all the time and they often mess up my order but this was the last time. They never sent me an item and then told me they will not send it but will credit me then next time i ordered. The next time I ordered they actually lied to me and told me that even though my bill says $88 I will really be charged $78. They guaranteed when the statement on my credit card came it would say $78. When I called to tell them that that never happened the manager actually said to me that it is $9 and its not a big deal and I can take it up with seamless or get over it. Incredible.
Posted 2 years ago by Jessica A.
The delivery time for this restaurant is terrible. Have waited for over an hour on several occasions. Would not order from here again as a result.
Posted 2 years ago by Sam T.
Delicious pizza & prompt delivery!
Posted 2 years ago by Natalie T.
I have been trying to find an Italian restaurant on the UES that does penne ala vodka right, and I finally found one! They honored my request of making it without meat, and it was still hot and delicious! They also have quick delivery - it came faster than the delivery estimate!
Only downside - it's slightly more pricey than other Italian places in the area. But it's worth the money if you're craving some solid Italian! Portions are decently sized as well.
Posted 2 years ago by Brittany S.
Great pizza and salads
Posted 2 years ago by Tamar S.
Food came in less than 40 minutes. The pasta soup was hot and good as was the pizza.
Posted 2 years ago by mark s.
Good food but don't order if you are too hungry. 30-45 mins was over an hour.
Posted 2 years ago by michael p.
The pizza was sooooo good! We loved it!
Posted 2 years ago by Tara H.
Pretty consistently good
Posted 2 years ago by raji k.
Posted 2 years ago by nidhi t.
Order a pie half plain an half pepperoni. It was delicious! Order also arrived in under 30 minutes.
Posted 2 years ago by Alison T.
Our 1st time ordering and we were very happy. Delivery was quick and the lasagna and eggplant parm were both tasty. We will def order from here again. Yum!
Posted 2 years ago by Jill P.
Ordered a pepperoni calzone and got a plain calzone. The food was hot and would've been pretty good had the order been correct.
Posted 2 years ago by Dale H.
Listed as 30-45 min wait and took 1.5 hours. Called to inquire and was given excuses rather than helpful customer service. very annoyed and in my view this is unacceptable. time to find a new pizza place
Posted 2 years ago by Ari W.
love this place, the chicken francese is amazing and consistent. good value as well
Posted 2 years ago by Jonathan S.
Fantastic pizza with real mozzarella, not the plasticky kind! Nice sauce - we do ask for it well done so the crust is crispy
Posted 2 years ago by Sandra M.
LOVE this place, especially the chicken francese, it comes in the most amazing lemon/butter sauce. The linguine vongole is also one of my favorites and you can never go wrong with the pizza.
Posted 3 years ago by Laura K.
Posted 3 years ago by John V.
The food was good the delivery was awful. I got a small cheese pizza and it took an hour and 20 minutes to show up. Yes, it was snowing outside but it wasn't a blizzard by any means. When I called to ask about where my pizza was (the delivery estimate was 30-45 minutes), they told me the delivery had left 25 minutes ago. You know what that means? It was room temperature when it got here. The only reason it's getting 4 stars is because it tastes delicious and in the end that's what matters the most.
Posted 3 years ago by Tammy A. W.
Nice thin crust with just the right amount of sauce and fresh mozzarella. Would have liked a few more fresh basil leaves, but otherwise excellent. Fast delivery too.
Posted 3 years ago by Joanne B.
Pizza and pastas are good, but not great, and are very expensive. If you want a gourmet-style pizza, it is not a bad choice. However, there are many comparable shops in the area at similar prices. Overall, it is nothing special.
Posted 3 years ago by Evan R.
Enjoyed the pizza. Will definitely order again.
Posted 3 years ago by Jason G.
Very good "John's" type pizza.
Posted 3 years ago by Wallace J.
It was just bad. why it has $$$$ and 4 stars I will never know.
Posted 3 years ago by Matthew M.
Posted 3 years ago by Heather R.
Great food, slow-ish delivery.
Posted 4 years ago by Kim F.
Quick delivery and amazing pizza
Posted 4 years ago by Doris E.
Such great crust! Sauce not too sweet, cheese perfectly done, and great service.
Posted 4 years ago by Lydia T.
Good pizza but a little soggy
Posted 5 years ago by Danielle R.
The pizza here is incredible! Very fresh and amazing sauce and crust.
Posted 5 years ago by John N.
Love the Pepperoni WW pizza and their salads are Delicious.
Posted 5 years ago by John P.
burnt, tasteless pizza
Posted 5 years ago by Chloe M.
Excellent Pizza, crispy crust nice spicy/sweet sauce. Vodka Penne and Spinach Ravioli also v. good. Delivery very prompt - Seamless Web said 30-45 mins came in 20mins (very snowy, cold day) and food was very hot!
Posted 5 years ago by Rob M.
Crust was soggy when delivered and barely warm.
Posted 5 years ago by William H.
8 inch pizza for $25. Soggy and Cold. Sausage tasted like ground beef. Should have ordered Dominos instead. Why can"t I put 0 stars?
Posted 5 years ago by Kathryn R.
Posted 5 years ago by Adam J.
My favorite Comfort Food
Posted 6 years ago by Jennifer K.
It smelled bad, which is not a good sign. When I opened up the box, the pizza was completely soggy. What a waste of money (it was expensive too).
Posted 6 years ago by Daniel P.
Great Fresh Pizza
Posted 6 years ago by Tracy R.
Got the chicken parm and thought it was expensive for the quality
Posted 6 years ago by Katie C.
The pizza had a good taste, but was cold and soggy when it arrived
Posted 6 years ago by John L.
pasta was awesome. caeser salad was okay, but the pasta was so good and the rolls were amazing.
Posted 6 years ago by Laura M.
best pizza in nyc
Posted 6 years ago by margaret b.
I've ordered and dined at this restaurant, and the thin pizza is great. It's similar to Patsy's.
Posted 6 years ago by Malia P.
awful w awful service. pizza was soggy and delivery man was rude.
Posted 6 years ago by Kaegan-Marie W.
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